HVAC Install Supervisor

HVAC Field Supervisor – Chapman Bros. | Cranford, NJ

Chapman Bros., a respected name in residential HVAC services in Union County and beyond for over 80 years, is looking for a skilled and motivated HVAC Field Supervisor to support and lead our growing team in Cranford, NJ. As a proud member of the Apex Service Partners network, we offer industry-best training, career development pathways, and a strong, collaborative team culture. If you’re a seasoned HVAC professional ready to take the next step in your leadership journey, we want to hear from you.

Job Responsibilities:

• Field Leadership – Guide, mentor, and support HVAC technicians in the field to ensure high-quality workmanship, productivity, and exceptional customer service.

• Job Oversight – Manage residential HVAC service and installation jobs to ensure timely, efficient, and code-compliant completion.

• Technical Assistance – Provide on-site support and troubleshoot complex HVAC system issues to help technicians succeed in the field.

• Training & Onboarding – Assist in onboarding new technicians and delivering hands-on training and mentorship to develop skill sets and adherence to Chapman Bros. procedures.

• Quality Control – Perform site audits, review completed work, and ensure compliance with safety protocols and company standards.

• Customer Relations – Serve as a point of contact for escalated customer issues and represent Chapman Bros. with professionalism and integrity.

• Operational Coordination – Collaborate with the dispatch, service management, and warehouse teams to align schedules and resources for maximum efficiency.

• Reporting – Maintain accurate records of job progress, technician performance, and service documentation using ServiceTitan or a comparable platform.

• Safety Oversight – Promote and enforce OSHA and company safety policies to maintain a safe, productive work environment.

Qualifications:

• Experience – 5+ years in residential HVAC service, including at least 1–2 years in a lead or supervisory role.

• Technical Skills – Proficient in HVAC diagnostics, installations, repairs, and field operations.

• Certifications – EPA Type II or Universal required; NATE certification preferred.

• Leadership Strength – Proven ability to lead, coach, and motivate technicians in a dynamic field environment.

• Customer-Focused – Excellent communication, problem-solving, and interpersonal skills.

• Physical Capabilities – Must be able to lift up to 80 lbs, climb ladders, work in confined spaces, and perform duties in various weather conditions.

• Driver’s License – Valid driver’s license and clean driving record required for company vehicle usage.

Why Join Chapman Bros.?

• Comprehensive Insurance Benefits – Medical, dental, vision, and prescription coverage for you and your family.

• Financial Protection – Life and disability insurance options.

• 401(K) Matching Program – Invest in your future with our retirement savings plan.

• Career Growth – Ongoing training and advancement opportunities through the Apex Service Partners network.

• Work-Life Balance – Generous paid holidays and PTO.

• Positive Culture – Join a company built on teamwork, trust, and delivering top-notch service to our community.

Note: Pre-employment background check and drug screening may be required, as permitted by local laws.

About Chapman Bros.

Founded in 1932, Chapman Bros. Plumbing, Heating & Air Conditioning has built a legacy of quality craftsmanship, customer care, and reliability. As part of Apex Service Partners, we continue that tradition with enhanced resources, training, and support—allowing our employees to grow, thrive, and deliver unmatched service to homeowners throughout Central New Jersey.

Take your HVAC career to the next level with a company rooted in tradition and growing into the future. Apply today and become a part of the Chapman Bros. team!

Chapman Bros. is an equal opportunity employer. We are committed to fostering an inclusive and supportive work environment.